The Light Blue Consultancy Company Ltd | Our packages for healthcare sector and hospitality industry.

How can we help you?

Whether you are a restaurant, a doctor’s surgery, a law firm or a car dealership, we can show you how implementing the right quality standard can improve your business performance – and your bottom line.

Our flexible service can be tailored to your precise needs and includes one-off projects and ongoing support. Key services include:

Full installation of a quality management standard across your business
Write policies and procedures to help you comply with industry regulation
Customer service training for your staff

Our products and services

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LBCC QMS advice 20

Suitable for companies with up to and including 20 employees
Weekly LBCC staff contact to review current QMS
Review of up to 5 documents per month for impact on QMS
Review of Quality Management Review’s reports for impact on QMS
Review of incidents, complaints and audits for appropriate CAPA on impact on the QMS
Professional monthly summary of QMS CAPA update
Certificate of LBCC’s QMS advice involvement that can be applied to company documentation and website/social media
Travel expense invoiced separately - most appropriate option available on discussion
Entry into the Light Blue Associates Scheme

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LBCC QMS advice 40

Suitable for companies with up to and including 40 employees
Twice weekly LBCC staff contact to review current QMS
Review of up to 10 documents per month for impact on QMS
Review of Quality Management Review's reports for impact on QMS
Review of incidents, complaints and audits for appropriate CAPA on impact on the QMS
Professional monthly summary of QMS CAPA update
Certificate of LBCC's QMS advice involvement
Travel expense invoiced separately - most appropriate option available on discussion
Entry into the Light Blue Associates Scheme

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LBCC QMS audit

One day audit [0930-1630hrs] against an agreed standard / criteria (e.g. ISO 9001:2015, an HFEA Guidance Note, or NHMRC guidelines) – multiple standards / criteria possible – most appropriate option available on discussion
Professional report outlining agreed actions against the audit's findings
Entry into the Light Blue Associates Scheme
Travel expense invoiced separately - most appropriate option available on discussion

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LBCC QMS evaluation audit

Suitable for companies with up to and including 20 employees
LBCC's one day audit of company's QMS
Professional report outlining agreed CAPA against the audit's findings
Travel expense invoiced separately - most appropriate option available on discussion
Entry into the Light Blue Associates Schem

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LBCC day return site visit

One day [0930-1630hrs] return travel cost from LBCC office in CB24 - up to 50 miles in circumference [requires 3 working days notice]
LBCC staff refreshment provision
Audit / QMS service invoiced separately - most appropriate option available on discussion

LBCC overnight site visit

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Suitable for companies based further than 50 miles within the UK away from the LBCC office in CB24
Audit / QMS service invoiced separately - most appropriate option available on discussion

LBCC audit report review

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Professional review of your audit report from your internal/external assessor to help you make sense of the jargon
Receive a formulated and easy to follow actions list that you and your team can act on with weekly review for a month to help you keep on track
Entry into the Light Blue Associates Scheme

LBCC training services: QMS

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Training session on Quality Management Systems (QMS) – what are they? Why do you need one? How ISO 9001:2015 relates to your related codes of professional practice?
Use as part of your staff CPD requirements, getting greater understanding and compliance with your QMS
Includes: delivery by an experienced LBCC trainer, sign in sheet, multiple choice questionnaire to determine comprehension on completion of the session, certificates of attendance in pdf format
Length of training session typically half a day but longer ones / more sessions available – please contact us with your requirements
Travel invoiced separately as per above – most appropriate option available on discussion
Entry into the Light Blue Associates Scheme

LBCC training services: audit principles

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Training session on audit principles: how to get objective audits done; best practice when it comes to audit reporting; advice on how to get the best CAPA responses; suggestions on how to get your staff to engage in audits, CAPA and continual development when they are pushed for time
Use as part of your staff CPD requirements and getting better value out of your auditing and reporting system for greater continual improvement
Includes: delivery by an experienced LBCC trainer, sign in sheet, multiple choice questionnaire to determine comprehension on completion of the session, certificates of attendance in pdf format
Length of training session typically half a day but longer ones / more sessions available – please contact us with your requirements
Travel invoiced separately as per above – most appropriate option available on discussion
Other training session topics and prices available on request
Entry into the Light Blue Associates Scheme